Terms of Service

1. About us

These terms govern your use of the Phoenix Gray Recruitment website at www.phoenixgrayrec.com ("the Site") and, where applicable, your engagement with our recruitment services.

• Trading address: Units 4 & 5, Blue Cedars, London Road, Billericay, Essex CM12 9HS
• Registered address: Old Granary, Dunton Road, Basildon, Essex SS15 4DB

By accessing the Site or using our services you agree to these terms. If you do not agree, please do not use the Site.

2. Use of the website

You may use the Site for lawful purposes only. You must not:

• Use the Site in any way that breaches any applicable law or regulation
• Use the Site in any fraudulent or deceptive way, or for any harmful purpose
• Attempt to gain unauthorised access to any part of the Site or its related systems
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data, files, or material containing viruses or malicious code
• Reproduce, copy, or redistribute any content from the Site without our written permission

3. Intellectual property

All content on this Site — including text, graphics, logos, images, and software — is owned by or licensed to Phoenix Gray Recruitment and is protected by UK and international copyright and intellectual property laws.

You may view and print pages from the Site for your own personal, non-commercial use. Any other use requires our prior written consent.

4. Recruitment services — candidates

By registering with us or submitting your details, you agree that:

• The information you provide is accurate, complete, and up to date
• You have the legal right to work in the UK (or will disclose your visa status to us)
• You consent to us storing and using your personal data as described in our Privacy Policy
• We may present your profile to employers for roles we consider suitable, and will seek your consent before doing so for specific applications where required
• You will notify us promptly of any change to your availability, qualifications, or right to work status

We act as an employment business when supplying temporary workers and as an employment agency when introducing candidates for permanent positions, in accordance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

5. Recruitment services — employers

By engaging our services as a client employer, you agree that:

• The vacancy and role information you provide is accurate
• You will comply with all applicable employment law, health and safety legislation, and equality legislation
• You will treat candidates presented by us with respect and without discrimination
• You will notify us promptly if a candidate is offered and accepts a position
• Our fees and payment terms (as agreed separately) apply to all successful introductions or placements

Specific terms, fee schedules, and payment conditions for each client engagement are set out in our Client Terms of Business, provided separately upon instruction.

6. Accuracy of information

We make reasonable efforts to keep content on the Site accurate and up to date, but we do not warrant that any information is complete, accurate, or current. Job listings shown on the Site are for illustrative and SEO purposes — availability and salaries may change. Please contact us to confirm the status of any vacancy.

7. Third-party links

The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage arising from your use of them.

8. Limitation of liability

To the fullest extent permitted by law, Phoenix Gray Recruitment excludes all liability for:

• Any indirect, special, or consequential loss or damage arising from use of the Site
• Any loss of data, profits, or business arising from reliance on content on the Site
• Any interruption or unavailability of the Site

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

9. Disclaimer of warranties

The Site is provided "as is" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Privacy and cookies

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these terms by reference. Please read it carefully — it explains how we collect, use, and protect your personal data, and your rights under UK GDPR.

11. Changes to these terms

We may update these terms from time to time. The "last updated" date at the top of this page will be revised accordingly. Continued use of the Site after any changes constitutes acceptance of the revised terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

If you have any questions about these terms, please contact us.